Terms of service

Terms of Service
1. General Provisions

These Terms of Service govern your use of our online store for musical instruments, accessories, and musical equipment, as well as your ordering and payment procedures through Shopify Payments.

By using the site and placing an order, you agree to these terms.

2. Product Information

We strive to provide as accurate a product description, specifications, images, and prices as possible. However:

Product colors may vary slightly depending on your screen settings;

The manufacturer may change product packaging or specifications without prior notice;
Product availability is updated automatically, but in rare cases may be inaccurate.

We reserve the right to change product selection, prices, and descriptions without prior notice.

3. Placing an Order

When placing an order, the buyer agrees to provide accurate and complete information, including:

First and last name;
Delivery address;
Contact information;
Payment information.

After placing an order, a confirmation will be sent to the email address provided.

We reserve the right to cancel orders in the following cases:

suspected fraud;
pricing or product description errors;
product out of stock;
payment cannot be processed.
4. Payment

Orders are paid for through Shopify Payments and the available payment methods listed on the website.

All payments are processed through secure payment channels. We do not store buyers' full bank card details.

5. Delivery

Delivery terms, delivery times, and costs are specified in the "Delivery Policy" section.

Delivery times are approximate and may vary depending on shipping companies, customs procedures, and other external factors.

6. Returns and Exchanges

Return and refund policies are governed by the "Return Policy" section.

The buyer is responsible for reviewing the return policy before placing an order.

7. Warranty

Products are covered by the manufacturer's warranty where required by the manufacturer and applicable law.

The warranty does not cover:

Normal wear and tear;
Mechanical damage;
Damage due to improper use;
Unauthorized repair or modification of the product.
8. Intellectual Property

All website materials, including:

Text;
Images;
Logos;
Design;
Graphics;
Interface elements,

are the intellectual property of the website owner or are used legally.

Copying, distributing, or using website materials without written permission is prohibited.

9. Limitation of Liability

We are not liable for:

Temporary website interruptions;
Delivery delays due to carriers;
Consequential damages related to the use of purchased goods;
Inability to use the website due to reasons beyond our control.

The store's maximum liability is limited to the amount of the paid order.

10. Confidentiality

The use of personal data is governed by the website's Privacy Policy.

By placing an order, the user consents to the processing of personal data for the purpose of fulfilling the order and providing services.

11. Changes to Terms

We reserve the right to change these Terms of Service at any time without prior notice.

The updated version will be published on the website and will take effect upon publication.

12. Contact Information

For any questions regarding the use of the website, orders, and service, you can contact our support team via the contact form or email provided on the website.